Use by the portal or integrated with any system through APIs
Integrated with the live invention
Invenio Chat allows you to chat with countless visitors at the same time.
Prioritize the service of your chat channel before your customer leaves your page with Invenio's queue management
Service prioritization- Abandonment control
- Automatic messages
Customization
Your WebChat with the look of your website
Customize Invenio Webchat following your company's branding and make your customer's experience even better
- Custom Logo
- Custom colors
- Floating and embed button
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All Products
Discover the Robbu Family
Invenio live
Omnichannel customer service platform with 10 integrated channels
Positus Messenger
WhatsApp customer service platform on multiple computers
Digital Postman
Real-time sending of invoices and documents via WhatsApp through API or Platform
Invenio Center
Outbound marketing, metrics analysis, and results for your digital service team
WhatsApp Business API
We are your official WhatsApp Business API provider
Google RCS
We are your official Google RCS messaging provider
Facebook Messenger
We are your official Facebook messaging provider
SMS
Send Bulk SMS or transactional messages
Send Bulk Email or transactional messages
Viber
Rakuten Viber for transactional messages
Telegram
Telegram for messaging, images, audios, and documents
WebChat
Chat with visitors on your website in real-time
IDR Chatbot Studio
Create automated conversation experiences using Artificial Intelligence
IDR Audit
Intelligently monitor your team like never before
Cross-Channel WhatsApp Digital Agent
Locate people quickly and efficiently
Rflow
The call blocker that ensures quality in active customer contact
Negotiator Digital Agent
Locate people quickly and efficiently
Rbox
Rbox® acts as a transit switch providing stereo voice recording features
Digital Agent Locator
Locate people quickly and efficiently
NPS Agent
NPS Voice is the practical and effective method for your periodic surveys with your customers
Video Call
Interactive teleconsultation and conferences with recording
Insights
Having a world of resources and technology is of no use if you don't have a place to track them
E-Mail Designer
Template builder, layout, and design of email marketing for successful campaigns
Invenio WebChat
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