The consumer experience needs to be the best possible, and we must avoid any problems with the different rules that are in force in the country.
Voice Experience
For blocking or releasing phones
Control of calls originated by market dialers
Release or lock phones- Importing phone lists
- Control of contact attempts
- Outcomes / Finishing Block
- Multiple dialers in the same portfolio
- Calls by regions and times
Text Experience
For blocking contacts on the day
Control of cross-channel attempts between digital channels, dialers and digital agents
- Contact management by WhatsApp
- Email and SMS campaigns
- Transactional messaging and Webchat
- Service and negotiation portals
API REST
For blocking or releasing phones dynamically
Baseado nas regras de negócio da sua operação de atendimento e cobrança.
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Working in partnership with Robbu has allowed us to deliver greater automation to the market for omnichannel communication with our customers. The interaction with chatbots has occurred in a more fluid and humanized way, which results in an excellent customer experience
Vanessa Tiba
Country Manager at Altitude Software Brasil.
All Products
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RFlow – Customer Experience
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