The consumer experience needs to be the best possible, and we must avoid any problems with the different rules that are in force in the country.

Voice Experience

Voice Experience

For blocking or releasing phones

Control of calls originated by market dialers

  • Lista Release or lock phones
  • Lista Importing phone lists
  • Lista Control of contact attempts
  • Lista Outcomes / Finishing Block
  • Lista Multiple dialers in the same portfolio
  • Lista Calls by regions and times

Text Experience

For blocking contacts on the day

Control of cross-channel attempts between digital channels, dialers and digital agents

  • Lista Contact management by WhatsApp
  • Lista Email and SMS campaigns
  • Lista Transactional messaging and Webchat
  • Lista Service and negotiation portals
Text Experience
API REST

API REST

For blocking or releasing phones dynamically

Baseado nas regras de negócio da sua operação de atendimento e cobrança.

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Working in partnership with Robbu has allowed us to deliver greater automation to the market for omnichannel communication with our customers. The interaction with chatbots has occurred in a more fluid and humanized way, which results in an excellent customer experience

Vanessa Tiba

Vanessa Tiba

Country Manager at Altitude Software Brasil.

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Ícone Invenio live

Invenio live

Omnichannel customer service platform with 10 integrated channels

Ícone Positus Messenger

Positus Messenger

WhatsApp customer service platform on multiple computers

Ícone Digital Postman

Digital Postman

Real-time sending of invoices and documents via WhatsApp through API or Platform

Ícone Invenio Center

Invenio Center

Outbound marketing, metrics analysis, and results for your digital service team

Ícone WhatsApp Business API

WhatsApp Business API

We are your official WhatsApp Business API provider

Ícone Google RCS

Google RCS

We are your official Google RCS messaging provider

Ícone Facebook Messenger

Facebook Messenger

We are your official Facebook messaging provider

Ícone SMS

SMS

Send Bulk SMS or transactional messages

Ícone E-Mail

E-Mail

Send Bulk Email or transactional messages

Ícone Viber

Viber

Rakuten Viber for transactional messages

Ícone Telegram

Telegram

Telegram for messaging, images, audios, and documents

Ícone WebChat

WebChat

Chat with visitors on your website in real-time

Ícone IDR Chatbot Studio

IDR Chatbot Studio

Create automated conversation experiences using Artificial Intelligence

Ícone IDR Audit

IDR Audit

Intelligently monitor your team like never before

Ícone Cross-Channel WhatsApp Digital Agent

Cross-Channel WhatsApp Digital Agent

Locate people quickly and efficiently

Ícone Rflow

Rflow

The call blocker that ensures quality in active customer contact

Ícone Negotiator Digital Agent

Negotiator Digital Agent

Locate people quickly and efficiently

Ícone Rbox

Rbox

Rbox® acts as a transit switch providing stereo voice recording features

Ícone Digital Agent Locator

Digital Agent Locator

Locate people quickly and efficiently

Ícone NPS Agent

NPS Agent

NPS Voice is the practical and effective method for your periodic surveys with your customers

Ícone Video Call

Video Call

Interactive teleconsultation and conferences with recording

Ícone Insights

Insights

Having a world of resources and technology is of no use if you don't have a place to track them

Ícone E-Mail Designer

E-Mail Designer

Template builder, layout, and design of email marketing for successful campaigns

RFlow – Customer Experience

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