More than customers, business partners!

I have always understood that mastering digital channels is essential to improve a company's communication and serve the customer with excellence and that is exactly what Robbu provides. In late 2020, we adopted one of Robbu's services in my family's company. Service improved 100%, became faster and more efficient, increasing productivity and quality.

Robbu is with us every day, with the solutions provided, we started this partnership being able to pilot the solutions and proving value with our customers. We apprehend and develop new forms of communication that guarantee agility and assertiveness in excellence in the relationship with our customers.

Working in partnership with Robbu has allowed us to deliver greater automation to the market for omnichannel communication with our customers. The interaction with chatbots has occurred in a more fluid and humanized way, which results in an excellent customer experience

Robbu and BR Distribuidora develop large projects together, always combining agility and performance. Our last challenge was to implement a chatbot via WhatsApp for Premmia, which is the loyalty program of the Petrobras service network. We are very satisfied, expectations have been exceeded.

I had the opportunity to use Positus solutions in one of my international lectures, and what most caught the public's attention, as well as my personal experience, was the easy onboarding on the platform with excellent developer experience, robustness, security and performance.

Products used

Positus WhatsApp Studio

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