All channels

Google RCS

Google RCS

WhatsApp

WhatsApp

Messenger

Messenger

Direct

Direct

Viber

Viber

E-mail

E-mail

Voz

Voz

SMS

SMS

WebChat

WebChat

Video

Video

Services

Discover our main services

Ícone Invenio Live Invenio Live

Omnichannel digital service solution

Invenio is not just a digital platform, but a direct connection with its customers providing convenience, dynamism and reliability in communication.

  • Lista 10 integrated channels
  • Lista Open API for integration
  • Lista Single customer journey
  • Lista Multiple attendants
  • Lista Predictive distribution
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Invenio Live
IDR Chatbot Studio

Ícone IDR Chatbot Studio IDR Chatbot Studio

Create automatic Chat Experiences with your customers.

IDR Chatbot Studio is a platform to build conversation interfaces focused on your customer's unique journey, the same chatbot available on all digital channels.

  • Lista Embedded artificial intelligence
  • Lista Knowledge base
  • Lista Open API for integration
  • Lista C-Commerce (Conversational Commerce)
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Ícone Whatsapp Business API Whatsapp Business API

We are the official WhatsApp business solutions provider

Talk to your customers on WhatsApp, automate notifications through our API, integrate with any CRM.

  • Lista Sending and receiving all types of messages
  • Lista Activation panel for numbers and HSM templates
  • Lista Number quality control
  • Lista Integration by Rest API or SDK
  • Lista Webhook
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Whatsapp Business API
Carteiro Digital

Ícone Carteiro Digital Carteiro Digital

Sending documents by WhatsApp

Send documents, bills and confidential files by WhatsApp in an official way free of charge and without monthly fee.

  • Lista Instant document delivery
  • Lista CRM integration
  • Lista Security and privacy
  • Lista No monthly fee
  • Lista Rest API or Web Portal
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Try it free

Try Invenio Live for 7 days for free

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Everyone

Benefits for your company

Select your company size

Ícone Know your audience

Know your audience

You're just getting started and you need to know who your audience is. A good service base is fundamental to this perception.

Ícone Be close

Be close

Your audience is on several social networks. You need to make yourself present and be seen.

Ícone Be ready

Be ready

Whenever your customer needs it, you are ready to serve them in the best way.

Ícone Be professional

Be professional

Currently, digital service is the customer's first contact with a brand, impress your user!

Ícone Engage your audience

Engage your audience

Your customers have particularities. Always be available on different communication channels and get ahead.

Ícone Delight your customers

Delight your customers

Offer the best experience in intelligent service, be it automatic, human or hybrid. Customize according to your demands.

Ícone Reach your goals

Reach your goals

Revolutionize your business with digital service. Impact your results through agile, safe and effective communication.

Ícone Identify opportunities

Identify opportunities

Follow the action history of each contact. Define criteria to prioritize contacts most likely to convert

Ícone Improve team performance

Improve team performance

Have full control of the journey of all your customers. Create constant improvement plans based on exact metrics.

Ícone Automate processes

Automate processes

Optimize the time of your team and your customers by automating processes that can be automatic.

Ícone Integrate with your CRM

Integrate with your CRM

Automate management system services and streamline issuance of slips, balance inquiries, registrations, etc.

Ícone Be available 24 hours

Be available 24 hours

Extend the availability of your service at no additional cost. Our services allow your contact to never go offline.

Ícone Improve your NPS

Improve your NPS

The NPS serves to assess customer satisfaction and loyalty to a company, regardless of its size

Ícone Chat with the whole world

Chat with the whole world

Allow your company to contact customers from around the world, with no time restrictions.

Ícone Track metrics and statistics

Track metrics and statistics

Keep dashboards always up to date and act on business performance based on accurate metrics and reliable reports.

Ícone Reduce operating costs

Reduce operating costs

The outsourcing of the service team helps to decrease operating costs and, in addition, increases the quality of service provision

All products

Meet the Robbu family

Ícone Invenio live

Invenio live

Omnichannel service platform with 10 integrated channels

Ícone Positus Messenger

Positus Messenger

WhatsApp service platform on multiple computers

Ícone Postman

Postman

Sending invoices and documents in real time via WhatsApp via API or Platform

Ícone Invenio Center

Invenio Center

Outbound marketing, analysis of metrics and results for your digital service cell

Ícone WhatsApp Business API

WhatsApp Business API

We are your official WhatsApp Business API provider

Ícone Google RCS

Google RCS

We are your official Google RCS messaging provider

Ícone Facebook Messenger

Facebook Messenger

We are your official Facebook provider

Ícone SMS

SMS

Send Bulk SMS or transactional messages

Ícone E-Mail

E-Mail

Send Bulk E-mail or transactional messages

Ícone Viber

Viber

Rakuten Viber for transactional messages

Ícone Telegram

Telegram

Telegram for messages, images, audios and documents

Ícone WebChat

WebChat

Chat with your website visitors in real time

Ícone IDR Chatbot Studio

IDR Chatbot Studio

Create automatic conversation experiences using artificial intelligence

Ícone IDR Auditoria

IDR Auditoria

Monitoring your team intelligently has never been easier

Ícone Agente Digital Cross-Channel

Agente Digital Cross-Channel

Locate people quickly and efficiently

Ícone Rflow

Rflow

The call blocker that guarantees quality in active contact with customers

Ícone Digital Agent Negotiator

Digital Agent Negotiator

Locate people quickly and efficiently

Ícone Rbox

Rbox

Rbox® acts as a transit switch that provides stereo voice recording capabilities

Ícone Digital Agent Finder

Digital Agent Finder

Locate people quickly and efficiently

Ícone NPS Agent

NPS Agent

NPS Voice is the practical and effective method for your periodic surveys with your customers

Ícone Video call

Video call

Tele attendance and interactive conferences with recording

Ícone Insights

Insights

A world of resources and technology is useless, if you have nowhere to follow

Ícone E-Mail Designer

E-Mail Designer

Template builder, layout and design of email marketing for successful campaigns

Success stories

I have always understood that mastering digital channels is essential to improve a company's communication and serve the customer with excellence and that is exactly what Robbu provides. In late 2020, we adopted one of Robbu's services in my family's company. Service improved 100%, became faster and more efficient, increasing productivity and quality.

Juliana Munaro, Jornalista e Digital influencer

Robbu is with us every day, with the solutions provided, we started this partnership being able to pilot the solutions and proving value with our customers. We apprehend and develop new forms of communication that guarantee agility and assertiveness in excellence in the relationship with our customers.

Thiago Schlieper, Digital marketing da BASF

Working in partnership with Robbu has allowed us to deliver greater automation to the market for omnichannel communication with our customers. The interaction with chatbots has occurred in a more fluid and humanized way, which results in an excellent customer experience

Vanessa Tiba, Country Manager da Altitude Software Brasil.

Robbu and BR Distribuidora develop large projects together, always combining agility and performance. Our last challenge was to implement a chatbot via WhatsApp for Premmia, which is the loyalty program of the Petrobras service network. We are very satisfied, expectations have been exceeded.

Henrique Jozala Junior, Head of Financial Services and Loyalty at BR Distribuidora

When I received the challenge of structuring a digital service area, my biggest concern was to have a system that would allow an intelligent integration between chatbots and human teams. To make this possible, I wanted to have control, autonomy and freedom to set up my own flows in real time. Invenio is the only platform that allowed me to do this the way I imagined and still be amazed by the practicality and additional features, I recommend it to everyone who has a similar challenge

Diogo Martos, Head digital na NovaQuest

I had the opportunity to use Positus solutions in one of my international lectures, and what most caught the public's attention, as well as my personal experience, was the easy onboarding on the platform with excellent developer experience, robustness, security and performance.

Engineering Manager at Itaú-Unibanco bank

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