Be wherever your customer is.

WhatsApp

WhatsApp

Instagram

Instagram

E-mail

E-mail

Messenger

Messenger

Viber

Viber

WebChat

WebChat

Google RCS

Google RCS

Voz

Voz

SMS

SMS

Vídeo

Vídeo

Solutions

Discover our solutions that help your company sell more

Ícone Invenio Live Invenio Live

Omnichannel digital customer service solution

Everything your company needs to sell more and serve more in a single solution

  • Lista 10 integrated channels
  • Lista Open API for integration
  • Lista Single customer journey
  • Lista Multiple attendants
  • Lista Predictive distribution
Learn more
Invenio Live
IDR Chatbot Studio

Ícone IDR Chatbot Studio IDR Chatbot Studio

Create automated conversation experiences with your customers.

IDR Chatbot Studio is a platform for building conversation interfaces focused on your customer's single journey, with the same chatbot available across all digital channels.

  • Lista Embedded artificial intelligence
  • Lista Knowledge base
  • Lista Open API for integration
  • Lista C-Commerce (Conversational Commerce)
Learn more

Ícone Whatsapp Business API Whatsapp Business API

We are the official provider of WhatsApp business solutions.

Engage with your customers on WhatsApp, automate notifications through our API, integrate with any CRM.

  • Lista Send and receive all types of messages
  • Lista Number activation panel and HSM templates
  • Lista Number quality control
  • Lista Integration via REST API or SDK
  • Lista Webhook
Learn more
Whatsapp Business API
Digital Postman

Ícone Digital Postman Digital Postman

Send documents via WhatsApp

Send documents, invoices, and confidential files through WhatsApp officially, without installation fees and without monthly fees.

  • Lista Instant document delivery
  • Lista Integration with CRM
  • Lista Security and privacy
  • Lista No monthly fees
  • Lista REST API or Web Portal
Learn more

Try it Invenio Live for 7 days for free

FOR EVERYONE

Benefits for your company

Select the size of your company

Ícone Get to know your audience

Get to know your audience

You're starting out and need to know who your audience is. A solid customer base is essential for this understanding.

Ícone Be close

Be close

Your audience is on various social media platforms. You need to be present and visible.

Ícone Be ready

Be ready

Whenever your customer needs assistance, you'll be ready to serve them in the best way possible.

Ícone Be professional

Be professional

Digital customer service is often the first contact a customer has with a brand. Impress your users!

Ícone Engage your audience

Engage your audience

Your customers have unique needs. Always be available on various communication channels and stay ahead.

Ícone Delight your customers

Delight your customers

Offer the best experience in intelligent customer service, whether it's automated, human, or hybrid. Personalize it according to your demands.

Ícone Achieve your goals

Achieve your goals

Revolutionize your business with digital customer service. Impact your results through agile, secure, and effective communication.

Ícone Identify opportunities

Identify opportunities

Track the actions of each contact. Define criteria to prioritize contacts that are more likely to convert.

Ícone Improve team performance

Improve team performance

Have full control of the journey for all your customers. Create continuous improvement plans based on accurate metrics.

Ícone Automate processes

Automate processes

Optimize your team's time and your customers' time by automating processes that can be automated.

Ícone Integrate with your CRM

Integrate with your CRM

Automate management system services and expedite tasks such as invoice issuance, balance inquiries, registrations, etc.

Ícone Be available 24/7

Be available 24/7

Extend the availability of your customer service without additional costs. Our services ensure that your contact is never offline.

Ícone Improve your NPS

Improve your NPS

Learn more about the health of your business, acquire more promoters, and increase revenue.

Ícone Connect with the world

Connect with the world

Enable your company to reach customers worldwide, without time restrictions.

Ícone Control metrics and statistics

Control metrics and statistics

Keep your dashboards up to date and act on business performance based on accurate metrics and reliable reports.

Ícone Reduce operational costs

Reduce operational costs

Outsourcing the service team helps reduce operational costs while increasing the quality of service delivery.

All Products

Discover the Robbu Family

Ícone Invenio live

Invenio live

Omnichannel customer service platform with 10 integrated channels

Ícone Positus Messenger

Positus Messenger

WhatsApp customer service platform on multiple computers

Ícone Digital Postman

Digital Postman

Real-time sending of invoices and documents via WhatsApp through API or Platform

Ícone Invenio Center

Invenio Center

Outbound marketing, metrics analysis, and results for your digital service team

Ícone WhatsApp Business API

WhatsApp Business API

We are your official WhatsApp Business API provider

Ícone Google RCS

Google RCS

We are your official Google RCS messaging provider

Ícone Facebook Messenger

Facebook Messenger

We are your official Facebook messaging provider

Ícone SMS

SMS

Send Bulk SMS or transactional messages

Ícone E-Mail

E-Mail

Send Bulk Email or transactional messages

Ícone Viber

Viber

Rakuten Viber for transactional messages

Ícone Telegram

Telegram

Telegram for messaging, images, audios, and documents

Ícone WebChat

WebChat

Chat with visitors on your website in real-time

Ícone IDR Chatbot Studio

IDR Chatbot Studio

Create automated conversation experiences using Artificial Intelligence

Ícone IDR Audit

IDR Audit

Intelligently monitor your team like never before

Ícone Cross-Channel WhatsApp Digital Agent

Cross-Channel WhatsApp Digital Agent

Locate people quickly and efficiently

Ícone Rflow

Rflow

The call blocker that ensures quality in active customer contact

Ícone Negotiator Digital Agent

Negotiator Digital Agent

Locate people quickly and efficiently

Ícone Rbox

Rbox

Rbox® acts as a transit switch providing stereo voice recording features

Ícone Digital Agent Locator

Digital Agent Locator

Locate people quickly and efficiently

Ícone NPS Agent

NPS Agent

NPS Voice is the practical and effective method for your periodic surveys with your customers

Ícone Video Call

Video Call

Interactive teleconsultation and conferences with recording

Ícone Insights

Insights

Having a world of resources and technology is of no use if you don't have a place to track them

Ícone E-Mail Designer

E-Mail Designer

Template builder, layout, and design of email marketing for successful campaigns

Success Stories

How to meet the expectations of a client with over 50 years of experience in their industry and having served millions of people throughout Brazil? Robbu developed Cris, a cognitive chatbot capable of handling the entire onboarding process, from inquiries and easy registration to real-time loan offers and contract drafting.

Crefisa

I've always understood that mastering digital channels is essential to improve a company's communication and provide excellent customer service, and that's exactly what Robbu offers. In late 2020, we adopted one of Robbu's services in my family's company. The customer service improved by 100%, becoming faster and more efficient, increasing productivity and quality.

Juliana Munaro, Journalist and Digital Influencer

Robbu has been with us in every journey, providing solutions. We started this partnership by piloting solutions and proving their value to our clients. We have learned and developed new forms of communication that guarantee agility and accuracy in delivering excellence in customer relationships.

Thiago Schlieper, Digital Marketing at BASF

Working in partnership with Robbu has allowed us to deliver greater automation for omnichannel communication with our clients. Interactions with chatbots have become more fluid and humanized, resulting in excellent customer experiences.

Vanessa Tiba, Country Manager at Altitude Software Brazil

Robbu and BR Distribuidora have been developing major projects together, always combining agility and performance. Our latest challenge was to implement a WhatsApp chatbot for Premmia, the loyalty program of the Petrobras gas station network. We are extremely satisfied, as our expectations were exceeded.

Henrique Jozala, Head of Financial Services and Loyalty at BR Distribuidora

I had the opportunity to use Positus solutions in one of my international presentations, and what stood out to the audience, as well as my personal experience, was the easy onboarding on the platform with excellent developer experience, robustness, security, and performance.

Taiolor Morais, Engineering Manager at Itaú-Unibanco Bank

Considering the magnitude of the crisis and the ongoing efforts of the Ministry of Health to combat the disease, Robbu has joined as an ally, providing assistance and becoming an additional support in this fight. The main objective of the project was to create a channel to keep the population and even healthcare professionals informed about Covid-19. With a sense of urgency, the project was completed in a week, serving its intended purpose.

Ministry of Health, Brazilian Federal Government

Caedu Modas has been in the market for 43 years. Today, with 60 stores throughout the state of São Paulo, the retailer combines experience and modernity, offering affordable fashion to its customers. Robbu has optimized their processes even further, combining technology with the tradition already embedded in the retail network. Customer service, credit card data inquiries, invoices, store locator, and much more!

Caedu, Brick-and-Mortar Stores and E-commerce

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