Cookie Policy

ROBBU INFORMATION TECHNOLOGY LTDA, a limited liability company registered with CNPJ/MF under No. 26.400.981/0001-58, headquartered at Avenida Paulista, No. 1374, Room 11B120, Bela Vista São Paulo, SP 01310-100, presents here the Privacy Policy related to its website (“Website”) located at the electronic address https://www.robbu.com.br/, in accordance with Law No. 13.709/2018. The use of the site or the content displayed therein subjects the user to compliance with and respect for the conditions outlined below.

1. Objectives of this Policy:

This Cookie Policy aims to explain how the treatment (collection, storage, use, etc.) of cookies related to users visiting and using the features available on our Robbu site occurs. Cookies are auxiliary files managed by your browser to “remember” visits to web pages.
This Policy should be read and interpreted in conjunction with Robbu’s Privacy and Data Protection Policy.

2. WHAT ARE COOKIES

The site https://www.robbu.com.br/, like almost all professional websites and platforms, uses cookies, which are small files that a website or platform transfers to your device (such as a computer, smartphone, or tablet) when you visit the pages to enhance your browsing experience.
The term “cookie” can be used to describe a range of technologies, including:
⦁ Pixel tags (transparent graphic images placed on a web page or in an email to indicate that they have been viewed),
⦁ Mobile device identifiers, and
⦁ Web storage used in computer software or on mobile devices.
These files allow the website or platform to recognize your device and store information about your preferences or previous actions.

3. TYPES OF COOKIES

Cookies can be classified as follows:

3.1 By duration (persistence):

⦁ Session cookies (temporary): these are cookies that expire after you close your web browser;

⦁ Persistent cookies (permanent): these are cookies that should remain on your device for a defined period or until you delete them.

3.2 By owner:
⦁ First-party cookies: these are cookies set by the website you are currently accessing, either by us or by a third party on our behalf;

⦁ Third-party cookies: these are cookies set by a party other than the website or service you are accessing. If you visit product websites or use Robbu’s service and another party sets a cookie through that site, it will be a third-party cookie.

3.3 By purpose:
⦁ Strictly necessary cookies: essential for you to use the features of our services. Without these cookies, the services you request, such as electronic payments, cannot be provided, and consequently, you may have restricted or suspended access to Blend Edu’s products (such as Robbu).

⦁ Performance cookies: collect information about how our visitors use our services. For example, which pages visitors access the most and whether they receive error messages from web pages. These cookies collect anonymous information about the pages visited. All information collected by these cookies is aggregated and, therefore, anonymous. They are used solely to improve the way our services function.

⦁ Functionality cookies: allow the site to remember choices you make (such as your username, language, or region) and provide enhanced and more personalized features. The information collected by these cookies may be anonymous and cannot track your browsing activities on other sites. If the same cookie is used for targeting, it should also be included in the “targeting or advertising cookies” category. It should also include cookies used to offer a specific function, but when this function includes cookies used for behavioral/targeted advertising networks, it should also appear in the “targeting or advertising cookies” category.

⦁ Targeting or advertising cookies: used to deliver ads that are more relevant to you and your interests. They are also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns. They are usually placed in advertising networks with the site operator’s permission. They remember that you visited a specific site, and this information is shared with other organizations, such as advertisers. Targeting or advertising cookies are often linked to the functionalities of the site provided by other organizations. These cookies collect information about your browsing habits to make the advertisement relevant to you and your interests.

4. COOKIES WE USE:

The Robbu site uses first-party cookies, i.e., from the domain Robbu.co, to record users’ browsing settings and preferences and to generate statistical reports through Google Analytics, and third-party cookies to complement these statistics.
We clarify that some cookies and plugins are essential for the proper functioning of our site, while others are used to obtain navigation pattern analyses.

Site Cookies

CookiePurposeResponsible
_hjSessionUser_3344265User session trackingHotjar
rdtrkRedirection trackingRD Station
ARRAffinityInstance affinity managementMicrosoft Azure
ARRAffinitySameSiteInstance affinity managementMicrosoft Azure
nQ_cookieIdUnique visitor identificationAlbacross
nQ_userVisitIdUser visit trackingAlbacross
_clckClick trackingMicrosoft Clarity
_hjSession_3344265User session trackingHotjar
_uetvidConversion trackingMicrosoft Advertising
_gcl_gsConversion trackingGoogle Analytics
_gaUser behavior trackingGoogle Analytics
_gidUser behavior trackingGoogle Analytics

Note: The list above shows some of the cookies used by the site. For updated information on the cookies utilized, you can refer to the Privacy Policy section of this website.

5. MANAGEMENT OF COOKIES

Most web browsers automatically accept cookies, but you can set your browser to refuse cookies or alert you when a cookie is being sent. You can also delete cookies from your device at any time. If you choose to disable cookies, some features of our site might not work as intended.

For information on how to manage cookies on various browsers, visit the following links:
Google Chrome
Mozilla Firefox
Internet Explorer
Safari

6. CHANGES TO THIS POLICY

This Cookie Policy may be updated periodically. Changes will be communicated through our website or by other appropriate means. It is advisable to review this policy regularly to stay informed of any updates.

7. CONTACT US

If you have any questions regarding this Cookie Policy or the way we use cookies, please contact us at:
⦁ Email: contato@robbu.com.br
⦁ Address: Avenida Paulista, No. 1374, Room 11B120, Bela Vista São Paulo, SP 01310-100