ROBBU TECNOLOGIA DA INFORMAÇÃO LTDA, a limited liability company, registered with CNPJ/MF under no. 26.400.981/0001-58, headquartered at Avenida Paulista, no. 1374, room 11B120, Bela Vista São Paulo, SP 01310-100, presents here the Privacy Policy regarding its website (“Website”) located at https://www.robbu.com.br/, in accordance with Law No. 13.709/2018. The use of the site or the content displayed on it subjects the user to the observance and respect of the conditions outlined below.
1. OBJECTIVES OF THIS POLICY:
In order to ensure maximum transparency regarding the processing of personal data carried out by Robbu, this Privacy Policy aims to detail and explain to you (data subject) how your personal information is handled by our team when accessing our official website, voluntary registrations for mailing (newsletter) and contact form, voluntary registration of people at Robbu events, or other mechanisms for receiving information, news, promotional actions, and the like.
Take a few minutes to read the document below carefully and attentively, contacting our team through the channels described in this Policy in case of doubts.
2. ROBBU’S ROLE IN DATA PROCESSING
Robbu clarifies that, in certain situations, it will act as the controller of the personal data collected and, in other cases, it will act as a data processor:
⦁ Controller of the collected personal data: Robbu itself defines directly how the personal data will be handled, from collection to elimination;
⦁ Processor of collected personal data: when Robbu processes personal data on behalf of third parties (e.g., a client company), according to the instructions agreed upon between the parties;
In both cases, Robbu is committed to taking the necessary measures to ensure the protection and security of personal data in accordance with applicable laws and regulations, always aiming for the privacy and confidentiality of the processed data.
By using our website and products, you understand that we collect and use your personal information as described in this Privacy Policy, in accordance with the General Data Protection Law (Federal Law 13.709/2018) and other applicable regulations.
3. ROBBU’S ROLE AS DATA CONTROLLER:
Robbu will act as the data controller concerning data from voluntary registrations of individuals. This includes registrations on our official website (www.robbu.global), sub-sites associated with this domain, voluntary participation in the mailing (newsletter) and contact form, as well as voluntary registrations of individuals in Robbu events or other mechanisms for receiving information, news, relationships, promotions, and similar.
When acting as the data controller, Robbu is responsible for defining the purposes and means of processing the collected personal data. This includes but is not limited to: collection, storage, use, sharing, and deletion of data, always in compliance with applicable data protection laws and regulations.
Data collected on the site:
| Site | Collection Method | Collected Data | Purpose of Data Use |
|---|---|---|---|
| Site Forms | Digital Form | Name, email, phone, company, and position | Registration for receiving Content, Newsletters, information about Open Events, news, relationships, and the like. |
| Site Forms | Data Subject Service Form | Full name, CPF, email, ID document attachment. | User identification and response to the data subject. |
In case Robbu receives data containing excessive and/or unnecessary information, Robbu will promptly sanitize such data, retaining only those essential for user/data subject service and discarding the rest permanently.
If you wish to obtain more information about data processing carried out in our products, we recommend consulting the specific Privacy Notice for each Robbu product available on the website. There you will find details on how your data is collected, used, and protected.
- Use of Data for AI/ML Models:
- We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized or non-personalized artificial intelligence (AI) or machine learning (ML) models.
- All user data is used solely to provide the requested services and to enhance the user experience within the Robbu application.
- Data Transfer Policy:
- We do not transfer user data obtained through Google Workspace APIs to third-party AI tools, except as necessary to provide the requested services to the user.
- Privacy Policy Updates:
- Our privacy policy has been updated to clearly reflect these commitments. We explicitly state that Google Workspace APIs are not used to develop, improve, or train generalized or non-personalized AI/ML models.
4. ROBBU’S ROLE AS DATA PROCESSOR:
Robbu acts as a data processor concerning its products and services, i.e., when it processes personal information on behalf of its clients.
We commit to following the data controller’s instructions and implementing appropriate security and protection measures for personal information, in accordance with applicable data protection laws.
If you wish to obtain more information about data processing carried out in our products, we recommend consulting the specific Privacy Notice for each Robbu product available on the website. There you will find details on how your data is collected, used, and protected.
5. PURPOSE OF DATA COLLECTION ON THE WEBSITE:
The personal information collected as controllers is used to improve our services, personalize user/customer experiences, register for awards, register for open events, provide customer/data subject service, send newsletters, information, communications, news, relationships, advertising, promotions, and the like.
6. COOKIES:
Robbu may process indirect data, which occurs through:
⦁ Cookies;
⦁ Third-party plug-ins;
We clarify that some cookies and plug-ins are essential for the proper functioning of our website, others we use to obtain navigation pattern analyses, as stipulated in our Cookies Policy.
The regular use of cookies is an industry practice, as it allows the storage of important information, such as user accesses in the solutions, to later avoid presenting repeated or outdated content. If the User disables or refuses this function, the use of the site may be limited or impossible. If it is not the user’s wish to receive cookies, or if they wish for a prior notification before their use, they should program, at their discretion, their web browser with these options, if their browser has this feature.
7. WITH WHOM WE SHARE YOUR DATA:
The data collected on the site are shared only with third parties indispensable for the purposes expressly mentioned in this Policy.
We share with:
⦁ MailChimp: for sending newsletters and email marketing campaigns;
⦁ WordPress: for hosting and managing the website;
For processing information shared with third parties, Robbu establishes specific contracts to ensure that such data is treated according to applicable regulations and for the purposes for which they were collected, ensuring confidentiality, privacy, and data protection.
8. DATA SUBJECT RIGHTS:
The General Data Protection Law ensures that all data subjects have the right to:
⦁ Confirm the existence of data processing;
⦁ Access their data;
⦁ Correct incomplete, inaccurate, or outdated data;
⦁ Anonymize, block or delete unnecessary, excessive, or processed data in violation of the law;
⦁ Portability of data to another service or product provider, through an express request;
⦁ Deletion of personal data processed with the consent of the holder;
⦁ Obtain information about public or private entities with which the controller shared data;
⦁ Be informed about the possibility of not providing consent and the consequences of denial;
⦁ Revoke consent;
To facilitate the exercise of these rights, we provide a channel for data subjects to contact us:
9. CONTACT:
If you have any questions, concerns, or wish to exercise your rights regarding the personal data we process, please contact us through the following email: privacidade@robbu.com.br.
Our data protection officer will be happy to assist you with your requests and ensure that your data is handled in accordance with applicable laws and our privacy policy.
We are committed to responding to your requests in a timely manner and taking the necessary measures to protect your privacy and personal information.
10. DATA SECURITY AND PROTECTION:
We implement appropriate technical and organizational measures to ensure the security and protection of your personal data, including:
⦁ Encryption of data;
⦁ Access control to personal data;
⦁ Regular security audits;
⦁ Secure storage of personal data;
We take all necessary measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
11. CHANGES TO THIS PRIVACY POLICY:
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
By continuing to use our website and services after any changes to this policy, you acknowledge and agree to the updated terms.
This policy was last updated on [Date].
