Simple and flexible
Choose each product according to your needs
Sandbox
Simple service
Service and API testing
Positus Messenger- WhatsApp Business API*
- 1 Attendant
- Support
Basic
Escalate your service
WhatsApp support on various machines
- Positus Messenger
- WhatsApp Business API
- 20 Service Licenses
- Templates HSM
- 1k conversations Month
- Support
Advanced
Take over the world
Omnichannel service with 10 channels, bots, integrations and more
- Invenio Live
- Invenio Center
- WhatsApp Business API
- Facebook Messenger
- E-Mail Designer
- Telegram
- SMS
- E-Mail
- Viber
The prices listed here are only an estimate of the amount to be charged for each product.
Success stories
I have always understood that mastering digital channels is essential to improve a company's communication and serve the customer with excellence and that is exactly what Robbu provides. In late 2020, we adopted one of Robbu's services in my family's company. Service improved 100%, became faster and more efficient, increasing productivity and quality.
Robbu is with us every day, with the solutions provided, we started this partnership being able to pilot the solutions and proving value with our customers. We apprehend and develop new forms of communication that guarantee agility and assertiveness in excellence in the relationship with our customers.
Working in partnership with Robbu has allowed us to deliver greater automation to the market for omnichannel communication with our customers. The interaction with chatbots has occurred in a more fluid and humanized way, which results in an excellent customer experience
Robbu and BR Distribuidora develop large projects together, always combining agility and performance. Our last challenge was to implement a chatbot via WhatsApp for Premmia, which is the loyalty program of the Petrobras service network. We are very satisfied, expectations have been exceeded.
I had the opportunity to use Positus solutions in one of my international lectures, and what most caught the public's attention, as well as my personal experience, was the easy onboarding on the platform with excellent developer experience, robustness, security and performance.
Products used
Everyone
Benefits for your company
Select your company size
Know your audience
You're just getting started and you need to know who your audience is. A good service base is fundamental to this perception.
Be close
Your audience is on several social networks. You need to make yourself present and be seen.
Be ready
Whenever your customer needs it, you are ready to serve them in the best way.
Be professional
Currently, digital service is the customer's first contact with a brand, impress your user!
Engage your audience
Your customers have particularities. Always be available on different communication channels and get ahead.
Delight your customers
Offer the best experience in intelligent service, be it automatic, human or hybrid. Customize according to your demands.
Reach your goals
Revolutionize your business with digital service. Impact your results through agile, safe and effective communication.
Identify opportunities
Follow the action history of each contact. Define criteria to prioritize contacts most likely to convert
Improve team performance
Have full control of the journey of all your customers. Create constant improvement plans based on exact metrics.
Automate processes
Optimize the time of your team and your customers by automating processes that can be automatic.
Integrate with your CRM
Automate management system services and streamline issuance of slips, balance inquiries, registrations, etc.
Be available 24 hours
Extend the availability of your service at no additional cost. Our services allow your contact to never go offline.
Improve your NPS
The NPS serves to assess customer satisfaction and loyalty to a company, regardless of its size
Chat with the whole world
Allow your company to contact customers from around the world, with no time restrictions.
Track metrics and statistics
Keep dashboards always up to date and act on business performance based on accurate metrics and reliable reports.
Reduce operating costs
The outsourcing of the service team helps to decrease operating costs and, in addition, increases the quality of service provision
