Simple and flexible

Choose each product according to your needs

Sandbox

Simple service

R$xx.xx/month

Service and API testing

  • Lista Positus Messenger
  • Lista WhatsApp Business API*
  • Lista 1 Attendant
  • Lista Support

Basic

Escalate your service

R$xx.xx/month

WhatsApp support on various machines

  • Lista Positus Messenger
  • Lista WhatsApp Business API
  • Lista 20 Service Licenses
  • Lista Templates HSM
  • Lista 1k conversations Month
  • Lista Support

Advanced

Take over the world

R$xx.xx/starting

Omnichannel service with 10 channels, bots, integrations and more

  • Lista Invenio Live
  • Lista Invenio Center
  • Lista WhatsApp Business API
  • Lista Facebook Messenger
  • Lista E-Mail Designer
  • Lista Telegram
  • Lista SMS
  • Lista E-Mail
  • Lista Viber

The prices listed here are only an estimate of the amount to be charged for each product.

Success Stories

How to meet the expectations of a client with over 50 years of experience in their industry and having served millions of people throughout Brazil? Robbu developed Cris, a cognitive chatbot capable of handling the entire onboarding process, from inquiries and easy registration to real-time loan offers and contract drafting.

Crefisa

I've always understood that mastering digital channels is essential to improve a company's communication and provide excellent customer service, and that's exactly what Robbu offers. In late 2020, we adopted one of Robbu's services in my family's company. The customer service improved by 100%, becoming faster and more efficient, increasing productivity and quality.

Juliana Munaro, Journalist and Digital Influencer

Robbu has been with us in every journey, providing solutions. We started this partnership by piloting solutions and proving their value to our clients. We have learned and developed new forms of communication that guarantee agility and accuracy in delivering excellence in customer relationships.

Thiago Schlieper, Digital Marketing at BASF

Working in partnership with Robbu has allowed us to deliver greater automation for omnichannel communication with our clients. Interactions with chatbots have become more fluid and humanized, resulting in excellent customer experiences.

Vanessa Tiba, Country Manager at Altitude Software Brazil

Robbu and BR Distribuidora have been developing major projects together, always combining agility and performance. Our latest challenge was to implement a WhatsApp chatbot for Premmia, the loyalty program of the Petrobras gas station network. We are extremely satisfied, as our expectations were exceeded.

Henrique Jozala, Head of Financial Services and Loyalty at BR Distribuidora

I had the opportunity to use Positus solutions in one of my international presentations, and what stood out to the audience, as well as my personal experience, was the easy onboarding on the platform with excellent developer experience, robustness, security, and performance.

Taiolor Morais, Engineering Manager at Itaú-Unibanco Bank

Considering the magnitude of the crisis and the ongoing efforts of the Ministry of Health to combat the disease, Robbu has joined as an ally, providing assistance and becoming an additional support in this fight. The main objective of the project was to create a channel to keep the population and even healthcare professionals informed about Covid-19. With a sense of urgency, the project was completed in a week, serving its intended purpose.

Ministry of Health, Brazilian Federal Government

Caedu Modas has been in the market for 43 years. Today, with 60 stores throughout the state of São Paulo, the retailer combines experience and modernity, offering affordable fashion to its customers. Robbu has optimized their processes even further, combining technology with the tradition already embedded in the retail network. Customer service, credit card data inquiries, invoices, store locator, and much more!

Caedu, Brick-and-Mortar Stores and E-commerce

FOR EVERYONE

Benefits for your company

Select the size of your company

Ícone Get to know your audience

Get to know your audience

You're starting out and need to know who your audience is. A solid customer base is essential for this understanding.

Ícone Be close

Be close

Your audience is on various social media platforms. You need to be present and visible.

Ícone Be ready

Be ready

Whenever your customer needs assistance, you'll be ready to serve them in the best way possible.

Ícone Be professional

Be professional

Digital customer service is often the first contact a customer has with a brand. Impress your users!

Ícone Engage your audience

Engage your audience

Your customers have unique needs. Always be available on various communication channels and stay ahead.

Ícone Delight your customers

Delight your customers

Offer the best experience in intelligent customer service, whether it's automated, human, or hybrid. Personalize it according to your demands.

Ícone Achieve your goals

Achieve your goals

Revolutionize your business with digital customer service. Impact your results through agile, secure, and effective communication.

Ícone Identify opportunities

Identify opportunities

Track the actions of each contact. Define criteria to prioritize contacts that are more likely to convert.

Ícone Improve team performance

Improve team performance

Have full control of the journey for all your customers. Create continuous improvement plans based on accurate metrics.

Ícone Automate processes

Automate processes

Optimize your team's time and your customers' time by automating processes that can be automated.

Ícone Integrate with your CRM

Integrate with your CRM

Automate management system services and expedite tasks such as invoice issuance, balance inquiries, registrations, etc.

Ícone Be available 24/7

Be available 24/7

Extend the availability of your customer service without additional costs. Our services ensure that your contact is never offline.

Ícone Improve your NPS

Improve your NPS

Learn more about the health of your business, acquire more promoters, and increase revenue.

Ícone Connect with the world

Connect with the world

Enable your company to reach customers worldwide, without time restrictions.

Ícone Control metrics and statistics

Control metrics and statistics

Keep your dashboards up to date and act on business performance based on accurate metrics and reliable reports.

Ícone Reduce operational costs

Reduce operational costs

Outsourcing the service team helps reduce operational costs while increasing the quality of service delivery.