The consumer experience needs to be the best possible, and we must avoid any problems with the different rules that are in force in the country.
Voice Experience
For blocking or releasing phones
Control of calls originated by market dialers
Release or lock phones- Importing phone lists
- Control of contact attempts
- Outcomes / Finishing Block
- Multiple dialers in the same portfolio
- Calls by regions and times
Text Experience
For blocking contacts on the day
Control of cross-channel attempts between digital channels, dialers and digital agents
- Contact management by WhatsApp
- Email and SMS campaigns
- Transactional messaging and Webchat
- Service and negotiation portals
API REST
For blocking or releasing phones dynamically
Baseado nas regras de negócio da sua operação de atendimento e cobrança.
Working in partnership with Robbu has allowed us to deliver greater automation to the market for omnichannel communication with our customers. The interaction with chatbots has occurred in a more fluid and humanized way, which results in an excellent customer experience
Vanessa Tiba
Country Manager at Altitude Software Brasil.
All Products
Discover the Robbu Family
Invenio live
Omnichannel customer service platform with 10 integrated channels
Positus Messenger
WhatsApp customer service platform on multiple computers
Digital Postman
Real-time sending of invoices and documents via WhatsApp through API or Platform
Invenio Center
Outbound marketing, metrics analysis, and results for your digital service team
WhatsApp Business API
We are your official WhatsApp Business API provider
Google RCS
We are your official Google RCS messaging provider
Facebook Messenger
We are your official Facebook messaging provider
SMS
Send Bulk SMS or transactional messages
Send Bulk Email or transactional messages
Viber
Rakuten Viber for transactional messages
Telegram
Telegram for messaging, images, audios, and documents
WebChat
Chat with visitors on your website in real-time
IDR Chatbot Studio
Create automated conversation experiences using Artificial Intelligence
IDR Audit
Intelligently monitor your team like never before
Cross-Channel WhatsApp Digital Agent
Locate people quickly and efficiently
Rflow
The call blocker that ensures quality in active customer contact
Negotiator Digital Agent
Locate people quickly and efficiently
Rbox
Rbox® acts as a transit switch providing stereo voice recording features
Digital Agent Locator
Locate people quickly and efficiently
NPS Agent
NPS Voice is the practical and effective method for your periodic surveys with your customers
Video Call
Interactive teleconsultation and conferences with recording
Insights
Having a world of resources and technology is of no use if you don't have a place to track them
E-Mail Designer
Template builder, layout, and design of email marketing for successful campaigns
RFlow – Customer Experience
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